Return & Refund Policy

NO RETURN OR REFUND (ALL SALES ARE FINAL)

 

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Amenazel Organic LLC does not offer Exchanges, Returns, or Refunds of any kind of items offered for sale in our online store. 

 

Inspect all details: Please inspect all items carefully before purchasing them. Many Amenazel Products we carry are foods, and they have been thoroughly processed. For more information, please see our return policy.

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WHY NO RETURNS OR EXCHANGES? – YOU MIGHT ASK…

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The products we carry are originally manufactured by our Amenazel Organic LLC Company in West Africa for 100% Satisfaction. We sell locally both RETAIL (online) and WHOLESALE (in-store) in the U.S. for the convenience of our customers. It is not possible for us to return these back once bought as the management and shipping costs are prohibitive. To entertain any kind of returns we would have to incur at least 40% additional cost, which means we will have to pass the cost back to you, the customer. Instead, we ask you to make sure you are buying the product you are going to keep and use.

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REFUND REQUEST PROCEDURE FOR RETURNED ITEMS

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Customers who do not wish to pay a reshipment fee for returned items have the option to request a refund. However, the following conditions apply:

 

• Refund requests must be made within 5-7 business days of being notified of the return.

• The initial shipping charges and applicable taxes will be deducted from the refund amount.

Failure to request a refund within this timeframe will result in the request being considered void.

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BACKORDERS

 

If a backorder occurs on your item(s), you will be placed on a priority waitlist. We will promptly ship item(s) upon arrival. In addition we will inform and update by email with the estimated arrival date. If backordered item(s) are not received in a reasonable length of time, please contact us; info@amenazelorganic.com or by calling +1-347-616-3272.

 

 

Once again – All sales are Final, EXCEPT if goods are lost or damaged upon delivery. We will arrange a replacement for you as quickly as possible. Please contact us if you experience these issues at info@amenazelorganic.com or by calling +1-347-616-3272.

 

 

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

 

info@amenazelorganic.com

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+1-347-616-3272.

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